Returns & Exchanges
At JRG Livestock & Pet Supply, we want you to be fully satisfied with your purchase; if your items don't fit your style or needs, you can return them within 30 days of delivery. All returned apparel and accessories must be in their original, unworn condition with all tags intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are attached, and include your packing slip.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing